[Resolved] Lifecell International — hike in lifetime preservation charges

Nunna Sreekanth

Address:	600048
Website:	www.lifecell.in

Life cell charged me 30k for life time preservation of my new born baby (2).
But, for my baby1 (Order # [protected]) you are asking for 40k for the same life time preservation. I had multiple discussions with lifecell customer care team to change the charges of baby1 to 30k. But, they are not doing and not giving proper reason for why there is a difference in charges for my baby 1 and baby2.

I want to pay the same charges 30k for my baby1 too.

Other details:
Crm no :[protected],[protected]

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Feb 3, 2019

Complaint marked as Resolved

Lifecell International customer support has been notified about the posted complaint.

Verified Support

Dec 29, 2018

Lifecell International Customer Care's response Dear Srikanth, As discussed in call, we shall get back to you shortly

Verified Support

Jan 03, 2019

Lifecell International Customer Care's response Dear Srikanth, as discussed in call the issue is resolved and as requested the payment link is sent to your mail id and phone number. Feel free to revert us back for further assistance required

Jan 03, 2019

Updated by Nunna Sreekanth Thanks for 5k discount. :)