[Resolved] Lifecell International — I have paid lifetime fee, no response from them.
I have paid lifetime fee of 40, 000/- on 19th march’20. And contacted them through mail and phone for the receipt of the amount. But no response. I understood the current situation as due to covid, they are unable to do the job so. But it’s almost been 3 months, i am still in waiting for their response.
All i want is a receipt of the paid amount and a confirmation letter saying that i have paid for lifetime and no need to paid anything further. Also attaching a screenshot related to the same.
Thanks in advance.
Was this information helpful?
Jun 22, 2020Complaint marked as Resolved
Hi, Thanks a lot. My problem got resolved today morning. Got a call from +91866-8096538 and got an email copy of the required letter and the payment receipt from the id [email protected] Once again thanks a lot “consumer complaints.in” for solving my query at the earliest.
Jun 21, 2020
Lifecell International customer support has been notified about the posted complaint.
Jun 22, 2020Lifecell International Customer Care's response Dear Mr Madhu Srinivas,
Greetings from LifeCell!
Regret for the inconvience caused. Our team shall contact you shortly for the resolution.
Jun 22, 2020Lifecell International Customer Care's response Dear Mrs Renuka,
As discussed in call, we have shared the Plan confirmation letter and payment reciept for the Lifetime Plan payment of Rs 40, 000 to your registered mail id. Hope this resolves the issue
Feel free to revert us back for further assistance required