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[Resolved]  Lifecell International — I have paid lifetime fee, no response from them.

Hi,

I have paid lifetime fee of 40, 000/- on 19th march’20. And contacted them through mail and phone for the receipt of the amount. But no response. I understood the current situation as due to covid, they are unable to do the job so. But it’s almost been 3 months, i am still in waiting for their response.
All i want is a receipt of the paid amount and a confirmation letter saying that i have paid for lifetime and no need to paid anything further. Also attaching a screenshot related to the same.
Crm no.[protected]

Thanks in advance.
I have paid lifetime fee, no response from them.
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Jun 22, 2020
Complaint marked as Resolved 
Hi, Thanks a lot. My problem got resolved today morning. Got a call from +91866-8096538‬ and got an email copy of the required letter and the payment receipt from the id [email protected] Once again thanks a lot “consumer complaints.in” for solving my query at the earliest.
Jun 21, 2020

Complaint Status

Lifecell International customer support has been notified about the posted complaint.
Verified Support
Jun 22, 2020
Lifecell International Customer Care's response
Dear Mr Madhu Srinivas,

Greetings from LifeCell!

Regret for the inconvience caused. Our team shall contact you shortly for the resolution.
Verified Support
Jun 22, 2020
Lifecell International Customer Care's response
Dear Mrs Renuka,

As discussed in call, we have shared the Plan confirmation letter and payment reciept for the Lifetime Plan payment of Rs 40, 000 to your registered mail id. Hope this resolves the issue

Feel free to revert us back for further assistance required
Complaint comments  1 CommentShareTweet

Comments

Hi, Thanks a lot. My problem got resolved as I got a confirmation letter and the payment receipt from Lifecell. Thanks once again.

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