[Resolved]  Lifecell International — Inconsistent pricing. Worst experience with lifecell. Really one of the worst

Address:East Godavari, Andhra Pradesh, 502032
Website:www.lifecell.in

After i facilated the collection for my sister in chennai (Crm :
[protected]. I went ahead and enrolled for my second kid in hyderabad (My crm number is[protected].

Both the times it was clearly mentioned by sales executive that the amount to be paid was 25k for 21 years storage.

In the agreement they have me a an amount mentioning annual storage of 5500. I sent an email date dec 27, 2015 at 9:09 am regarding clarifications and a customer care executive called me and confirmed again that i need not pay annual amount and required to pay only 25k for 21 years plan.

Now lifecell asks me to pay 30k for 21 years. After multiple emails and conversations they are so careless. I called the sales executive again and he confirmed 25k for new enrollment. I provided the call recording to customer care executive. Well, finally the statmeent given by them was. It was 25k for the first crm, it is 25k for new enrolment but i have to pay 30k for my enrollment.

They provided femme as a promotional offer and collected the sample. Now the customer care executive say, no details on records regarding femme collection. Shell shocked.

My advise to anyone thinking about lifecell. Its worst nightmare of my life. Strictly ignore this pleaseeeeeeeeeeeeeeee.
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Jun 3, 2017
Complaint marked as Resolved 
Lifecell International customer support has been notified about the posted complaint.
Verified Support
Apr 25, 2017
Lifecell International Customer Care's response
Regret the inconvenience, Please give us sometime to check on this. Our customer care will get in touch with you to resolve the issue/
Verified Support
Apr 25, 2017
Lifecell International Customer Care's response
Dear Mr. Sathish Kumar,

As discussed today, we will have the complete case investigated with our sales and revert back with all the require clarity. Kindly spare us some time to get back to you.

Regards
Team LifeCell
Verified Support
May 03, 2017
Lifecell International Customer Care's response
Hi Mr. Sathish Kumar, we sincerely apologise for the inconvenient caused, hope your issue is resolved now.
Regards
Team LifeCell
May 24, 2017
Updated by Speedriser
Hi,

This is not resolved yet. What about the Femme promotional offer, Last week sales executive called me and informed Femme is completely promotional. Now today another guy called me and told femme is not being stored.
This is stupidity. Who can give me correct information
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