[Resolved] Lifecell International — lifecell annual storage fees - complaint | |||||
Sir Our crm number 60600035 We have paid so far 50000rs since the year 2006 For storage of stem cells for my son. They have claimed to be some short fall of amount rs. 5800 /- which in our opinion we have paid to their collection agent (Some bpo agents) So we have asked for the statement of accounts, they have failed to send the same I have asked for to visit the lab to witness our stem cell storage, for which they wanted us to not to come unannounced, (I sensed some foul play here) When i asked these two things, they have quietly suspended my account and without sending any notices and calls to our registered mobile numbers. Now they claim i should pay 5000rs more - for re activation??? (Day robbery) 1. I am willing to pay the genuine outstanding if my payment has not reached them. 2. I cannot pay any penalty charges for no fault of ours. 3. We should be given access to witness their lab during the weekend in order to ensure our stemcells are stored in their premises safely and we need evidence to prove that this storage belongs to us. 4. We need justice and other public should be made aware of these cases. Thanks Lalith., bsc., llb., Was this information helpful? | |||||
Sep 22, 2017 Complaint marked as Resolved Lifecell International customer support has been notified about the posted complaint. Verified Support Aug 22, 2017 Lifecell International Customer Care's response Dear Mr.Lalith, We will look into the issue and have our customer service team connect with you. Regards Team LifeCell Verified Support Aug 22, 2017 Lifecell International Customer Care's response Dear Mr. Lalith, We tried reaching your registered number, but the number was answered by some other person. Kindly share your contact details to connect with you and resolve your issue. Regards Team LifeCell | |||||
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