[Resolved]  Lifecell International — lifecell annual storage fees - complaint

Address:Chennai, Tamil Nadu, 600010
Website:www.lifecell.in

Sir

Our crm number 60600035

We have paid so far 50000rs since the year 2006
For storage of stem cells for my son.

They have claimed to be some short fall of amount rs. 5800 /- which in our opinion we have paid to their collection agent (Some bpo agents)
So we have asked for the statement of accounts, they have failed to send the same

I have asked for to visit the lab to witness our stem cell storage, for which they wanted us to not to come unannounced, (I sensed some foul play here)

When i asked these two things, they have quietly suspended my account and without sending any notices and calls to our registered mobile numbers.

Now they claim i should pay 5000rs more - for re activation??? (Day robbery)

1. I am willing to pay the genuine outstanding if my payment has not reached them.

2. I cannot pay any penalty charges for no fault of ours.

3. We should be given access to witness their lab during the weekend in order to ensure our stemcells are stored in their premises safely and we need evidence to prove that this storage belongs to us.

4. We need justice and other public should be made aware of these cases.

Thanks
Lalith., bsc., llb.,
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Sep 22, 2017
Complaint marked as Resolved 
Lifecell International customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2017
Lifecell International Customer Care's response
Dear Mr.Lalith,

We will look into the issue and have our customer service team connect with you.

Regards
Team LifeCell
Verified Support
Aug 22, 2017
Lifecell International Customer Care's response
Dear Mr. Lalith,

We tried reaching your registered number, but the number was answered by some other person. Kindly share your contact details to connect with you and resolve your issue.

Regards
Team LifeCell
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    16, Vijayaraghava Road, 1st Lane, T. Nagar, Chennai, Tamil Nadu, India - 600017
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