[Resolved]  Lifecell International — pregnancy test

Address:Howrah, West Bengal, 711102

I had conceived two twins in the month of august (30.8.12). I had my parental screening test done on 5.12.18. Then further i went with nipd test done on 6.12.18.
My parental screening showed a down syndrome. And after i received my nipd it showed one (Vanished twin) with negative aneuploidies. When i complained they told me they will check and update. Then on 26.12.18 i got a call from dr. Indrajit mahapatra regarding the re-samplimg required for another nipd as the earlier one was a mistake. I told him that sir i have to go for an abortion and he was well known with my situation. Still i agreed to give the sample as i need to know what has happended.
I gave my blood sample on 27.12.18. And till date i havent got any detail. On calling the kolkata branch they said that dr. Mahapatra will call back. Today, when i complained over the toll-free number he spoke to me stating that the report couldnt be done due to some mother blood mix and whatever medical excuses he tried to give.
I was horrified to the reply received. I have a record of the conversation. He said he has send the report to kolkata stating regarding the test couldnt be done. I aborted two babies clearing the mistake the first nipd report showed.

And i am sorry to say i will be taking matter to court, if i am not given a correct answer to what has exactly happended with my re-sampled blood.

Indrajit mahapatra-[protected]
Raju -[protected]
Anushila
Where also associated regarding my interaction. Blood sample was collected from home.
Life cell toll free-[protected]
Shweta goel
I do need a refund but an answer to what happened.
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Mar 14, 2019
Complaint marked as Resolved 
Lifecell International customer support has been notified about the posted complaint.
Verified Support
Feb 11, 2019
Lifecell International Customer Care's response
Dear Shweta, our team shall contact you shortly.
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