Lifecell International — product price misinformation

Address:600037

Hi Sir/Madam,
We Rama Siddeswara Rao J, Geetha Rani, , CRM: 180000XXXX,
We were advised to by lifecell marketing person Mr. Sharath (mobile: 96772XXXX) to store our baby stem cells in the month of May-2018. We were informed that there was an offer of lifetime storage plan 54000 (including all, kit, collection etc)
20000 + 4000 + 30000 installment basis. We paid 24000 at first at then asked to pay remaining 30000 on our baby's first birthday.
But we have a got a mail to pay 45000 instead of 30000. So enquired about this with Mr. Sharath ( please find the attached scrren shots) he told I will check. Then he informed us to pay 30000 for lifetime plan as cheque. We sent the cheque. Now he twisted the words and saying many times I am trying and trying. But finally the cheque got debited from my account and I got a receipt of 21 years plan instead of life time plan. I felt that we were deceived by Your company. It is very disappointing for us. Please check the details and convert that plan into Lifetime plan .
Thanks and regards.
Rama Siddeswara Rao J
Geetha Rani
CRM: 180000XXXXX
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Lifecell International customer support has been notified about the posted complaint.
Verified Support
Sep 26, 2019
Lifecell International Customer Care's response
Dear Mr Rao, We will check and get back to you shortly with proper resolution. Regret for the inconvenience caused
Verified Support
Sep 26, 2019
Lifecell International Customer Care's response
Dear Mr Rao, we have resolved the issue and updated statement of accounts has been shared to your registered mail id. Feel free to revert us back for further assistance required
Oct 04, 2019
Updated by Rsrao J
My Problem Is Solved
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