Likizo Services — fraud company provides holiday services | |||||
This is a fraud company as they have made false promises and i have been facing issues from the very next day i joined their services, i was called to their office and was trapped to take their service on their false commitments I was told that the holiday package cost is rs, 115000 valid for 5 years and the same can be paid in 36 months emi's without any interest or processing fee. I again and again emphasized to an executive named rajat (Who conned me) that i don't want to pay the entire amount at once and would like to go for emi option as i don't know about this company and was unsure whether they will deliver their services for the 5 years package tenure i was opting. He assured me that his swipe machine will deduct rs.115000 at once now but in next 24 hours the amount will be converted into an emi for 36 months and i will get a call /msg from the bank about the same. I was somehow skeptical about their entire approach and insisted that i would want an entire refund if i don't like your services and the same should be given to me in writing. The executive rajat immediately agreed to this and even wrote it in the agreement that i have signed with likozo Now, i waited for 24 hours and got no msg nor mail therefore i called up my credit card and hdfc bank and they told me that there is no such emi option with hdfc. And if i wished to convert it into emi i could only convert it for 24 months and not more than that and that it will be with an interest and processing fee. I was annoyed at this and contacted likizo and asked them to refund my entire money as they had committed for a 36 months emi and had told me it would get converted by the bank and deducted the entire rs.1, 15, 000/ at once from my credit card. I even went to their baner office and demanded a refund to which they refused even though they had agreed to refund my entire money if i din t like their services. It was hardly 24 hours that i had opted for their service and the basis of this entire services taken was on false commitments from likozo. I dint want to go for a service which was sold to me on false statements and promises. It was then i read about all the negative review about likizo online. Then these people assured me to refund me the interest and processing fee and the differential emi of 36 months and 24th months emi and again insisted me to experience their services since it was not even 24 hours that i had opted for their service. They gave me a mail confirmation on the proposed refund and its been more than a week now that i am still following up with my refund. Now on my follow ups they are writing me back saying they will pay the proposed refund of bank interest, processing fee and differential amount on monthly basis for 24 months. These people just keep making false commitments which they cant live upto and keep wasting your valuable time. Their customer service manager is some sandeep guy who never comes on a call when called at their office and the staff says that sandeep will call back but he never calls.in addition to this the likizo staff refuses to share sandeep's contact details when asked for. I am going legal with likizo service and anyone who is facing this fraud can join me in claiming your refund. I will lodging a police compliant and have enough documentary evidences. When i had taken their service they said that they will be couriering me the welcome letter. It has been more than two weeks now and i still havnt received any welcome letter. I got a softcopy over the mail but that was sent to me wrongly and was intended to be send to someone else. This is a serious fraud as i was invited and forced to come to their office to buy their services and it was not my first choice. Then they made false commitments and took my money and now they wont refund even after having a refund clause in my agreement. I have been patient enough to wait for them to refund my money but now that i don't see them responding, going to the police and filing a case is the only way out Was this information helpful? | |||||
|
| |||||
 8 Comments | |||||
Comments
One thing is for sure that only after you file a complaint with legal authorities and online, only then they call you otherwise they will avoid you. Imagine how their customer service will be going ahead as well.
You should have never used your debit card. For credit card please immediately raise chargeback dispute, and also write to the nodal officer of the respected bank for credit card fraud. Today itself I have written to Navi Mumbai Commissioner of Police, as two days back I had complained about the same and today they asked me to send a detailed complaint with address which I have done.
It's been three weeks now, but they haven't resolved anything. Everytime I particular say to them that instead of phone call, I need in writing, in email proof, every details and specifics but they NEVER EVER provide me in email writing.
It's been three weeks now, but they haven't resolved anything. Everytime I particular say to them that instead of phone call, I need in writing, in email proof, every details and specifics but they NEVER EVER provide me in email writing.
I have specifically four times on email told them to given me every specifics and details in email as it will be proof, and also told them on phone calls. They always say will email but they never email me the specifics and details, as they don't want to give it in writing.
Below is the 6th Email that I have sent them. They are just refusing to provide it in writing what I had asked for. They make false promises before and after the agreement is signed. Bharat, Amol, Sayed Hussain, Kapil all will force you, lie to you, and backtrack on their words and will also harass you if you file an official complaint against them.
[protected][protected]----
Hello,
This is to inform you that on September 27, 2018 I had a heated conversation with Bharat where I specifically AGAIN told him to give in writing through email all the specifics and details. These were the specific words of Bharath, "We won't call you again, we will email you and you will receive the email next". I have proof. Then on September 29, 2018 I again sent you an email, again reminding you that I want all the specifics and details in email not orally, but in written proof which you have not YET have done it which clearly shows you are trying to avoid that. I have clearly also said on September 27, 2018 that I won't take any calls because your customer service especially Bharat has no manners to talk and has no commitment or intention to solve the issue, he is a liar and I specifically told him when I was following up he never came on phone and when I raised and filed a complaint he calls me upfront. I am mentioning it again.
I have put five emails now asking for every specifics and details and also concrete implementation of the gym membership and the services that you talk about which you have not provided. Unless you don't provide me in writing through an email with all details no phone calls will be entertained. For the past two weeks I have continuously called and Bharat has refused to come on the phone even though he had promised in front of the police officer this will be resolved. You made me call you again and again and no resolution, after I make a official complaint you are doing all this drama but still no email which I had requested.
Please be rest assured, I am going to take every legal action there is possible against you. Every day you are defrauding people of their hard earned money.
[protected][protected]----
Hello,
This is to inform you that on September 27, 2018 I had a heated conversation with Bharat where I specifically AGAIN told him to give in writing through email all the specifics and details. These were the specific words of Bharath, "We won't call you again, we will email you and you will receive the email next". I have proof. Then on September 29, 2018 I again sent you an email, again reminding you that I want all the specifics and details in email not orally, but in written proof which you have not YET have done it which clearly shows you are trying to avoid that. I have clearly also said on September 27, 2018 that I won't take any calls because your customer service especially Bharat has no manners to talk and has no commitment or intention to solve the issue, he is a liar and I specifically told him when I was following up he never came on phone and when I raised and filed a complaint he calls me upfront. I am mentioning it again.
I have put five emails now asking for every specifics and details and also concrete implementation of the gym membership and the services that you talk about which you have not provided. Unless you don't provide me in writing through an email with all details no phone calls will be entertained. For the past two weeks I have continuously called and Bharat has refused to come on the phone even though he had promised in front of the police officer this will be resolved. You made me call you again and again and no resolution, after I make a official complaint you are doing all this drama but still no email which I had requested.
Please be rest assured, I am going to take every legal action there is possible against you. Every day you are defrauding people of their hard earned money.
Email reply is very late, but provided the good service
Issue Has Been Resolved
They are total frauds. They just fool customers in the name of providing services.
Must read whole article
Company dupes 16 over holiday deals, discounts - https://punemirror.indiatimes.com/pune/civic/company-dupes-16-over-holiday-deals-discounts/articleshow/67821816.c...⇄
The existing victims have now come together to help others like them and have created an email id — [protected]@gmail.com — to reach out so contact them immediately to get your whole money back.
*****Don't call Trisha Gupta she is also money minded she take money from likizo on monthly basis as a salary to divert customer to lounch police compliant.*****
Must read whole article
Company dupes 16 over holiday deals, discounts - https://punemirror.indiatimes.com/pune/civic/company-dupes-16-over-holiday-deals-discounts/articleshow/67821816.c...⇄
The existing victims have now come together to help others like them and have created an email id — [protected]@gmail.com — to reach out so contact them immediately to get your whole money back.
*****Don't call Trisha Gupta she is also money minded she take money from likizo on monthly basis as a salary to divert customer to lounch police compliant.*****
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
5%
Complaints
308
Pending
0
Resolved
16
No. 328A, Amanora Business Chamber, Amanora Park Town, Magarpatta Road, Hadapsar, Pune, Maharashtra, India - 411028
View all Likizo Services contact information
After seeing my complaints every where, and also filing in consumer forum, a person named Bharat who was avoiding my calls before now suddenly called me himself and he is acting as if I cheated him with HIS money, which in fact is the other way round. He was just talking and not listening at all and I had to raise my voice and make him explain. He was avoiding my call and Amol was appointed to take care of it, and the only thing he had said was from Oct 1st enrollment will be done to which I specifically said I want my grievances resolved which I have emailed you before everything else, and apart from that I want it in email and this conversation was on Sat Sept 22, 2018. I never received that email instead I got a call from Bharath as he is pissed I posted complaints against them everywhere. He says, that they have discussed with management for approval, but I never got any confirmation regarding that nor email nor phone call, and I specifically said your are solving my grievance and you talk within closed doors without letting me know. He was just making an excuse as I have filed a complaint with consumer forum and complaints everywhere and suddenly out of the blue called me, which he was avoiding me till now. And the Amol who was supposed to send me an email is nowhere to been seen now.