[Resolved]  Limeroad — complaint for worthless product received and not picking up from home even after 1 week of raising return request

Address:

Alappuzha, Kerala

I have ordered a mini carnation bush with hexagon wood pot. When i received the product it was not as shown. Flowers was missing and also bend. It was not worth the money. I asked for a return on same day. I was contacted by delivery boy after 2 days and told he can't come home and pick up. I had paid delivery charge for the product and home address was given. So i told i want it to be pick up from home. He was very rude and he send a message i have asked to cancel the return request. I called customer care and registered complaint and they told they will arrange for pickup from home. After that everyday i received computerised call for scheduling pickup and i provide input but didn't pickup as told. I also received message i have cancelled return request. No one contacted me and how can i cancel request. Already 1 week passed no one contacted me for pick up. I ordered online only because i want it to be delivered home. Delivery charges are also taken. Then why can't you pick it up from home.