Limeroad — for refund - order #[protected] : awb no.[protected],[protected],[protected],[protected],[protected]

Address:

110096

Dear sir/madam
I here by notify that i purchased a product online but due to my personal reason, i cancelled my product by calling to customer call centre of your company, then he said that we have cancelled your product and said to me not to accept your product during delivery.

But by mistake courier service put a message of product delivered. When. I have talked with the pick up boy & courier person (Mr. Raman, mob-[protected] & mr. Sunny mob-[protected]) and he says we have put your product and also cancel the product delivered message and send me a snapshot of this cancel request and product, which is attached below. I can also send you the call recording with the courier person if you require.

I have clearly mentioned that my cancelled products are lying at your courier hub. It has been accepted by mr. Sunny who works at your courier hub. Now, tell me one thing if the cancelled products are
Lying at courier hub after cancellation and no body is picking the cancelled items from there, how can you say that they are delivered

After that when i talk to customer care for my further refund initiative then he said that we have forwarded your request for further process, but no such action action have taken place.
I have ordered many products from other companies like flipkart, amazon etc but never faced such an issue ever.

I am facing a lot of problem due to the mistake of company's employees and services and i am very regretful about this company.

I want my refund amount as soon as possible otherwise i will lodge a complaint in consumer court.
Whatever work you should have done, i have to do it. It should be a matter of great shame for you people.

Thanks.
Vinod kumar