[Resolved] Limeroad — Limeroad did not refund for returned product
I returned a sarree on 8th August, 2020 and when I mailed for refund, I did not get any response.
Upon continously sending emails after 2.5 months, now the customer care executive mailed that the product has not passed the quality check as the sent product does not match the actual product.
He told that they will not process any refund.
1.I did not even tamper the product and I returned on the very next day.
2.if the product does not match the product, how will the limeroad person accept the product when he came for pickup.
I returned the correct product and I am not sure whose mistake is this
Please help in resolving my refund issue.
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Aug 12, 2021Complaint marked as Resolved
Oct 28, 2020
LimeRoad customer support has been notified about the posted complaint.
Nov 01, 2020LimeRoad Customer Care's response As checked we are unable to process the refund of your order as the returned product didn't clear the quality check. Kindly refer to the return policy on our website for further clarification. -Team Limeroad