[Resolved]  Limeroad — money debited from bank but order not placed

Website:Limeroqd.com

Today i ordered 2 items from limeroad and paid through my google pay id whose upi id is[protected] and transaction id cicagkdi7vnppw and a total amount of 533 was debited from my bank but there was no order placed in my limeroad account. I mailed to their customer support but they are not responding and even with the successful transaction i did'nt get any order number so i can't even complain them properly.
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Jan 3, 2019
Complaint marked as Resolved 
They were not responsible for the amount debited from my account as they did'nt received the value but they helped and co operated with me and I got my money back.
LimeRoad customer support has been notified about the posted complaint.
Dec 30, 2018
Updated by Sweta Chakraborty
Last day a representative called me and took some of my details and searched and said that they did'nt received any money from my google UPI ID and said to confirm with them but I already confirmed that the money was debited from my UPI ID [protected]@okhdfcbank and credited to AM Market Places Pvt Ltd. With UPI ID Limeroad.[protected]@axisbank but they are denying constantly. I am getting sick of this. This is not a business it is sucking bloods from customers. I need a quick solve for this.

Verified Support
Dec 31, 2018
LimeRoad Customer Care's response
Hi Sweta, we are sorry for the inconvenience caused. Please fill in your details here: bit.ly/2gADZWU, so that we can assist you.
Complaint comments 

Comments

Hi,

I have placed return request for my order and it was picked up by LimeRoad on 21st December 2018 but till now I have not receive my refund.
Order id - [protected].

Can you please do refund ASAP...

Thanks
Bhargavi Lingam
Limeroad gold not removing from "Add to cart".

LimeRoad Customer Care's response, Jan 15, 2019
Verified Support
Hi Sangeeta, please fill in your details here: http://bit.ly/2gADZWU, so that we can assist you.
Hi, .
I placed my order today Nd amt debited from my account. Please help
I have ordered a 5 kurti worth rs 3592 by credit card .
Payment process successfully completed and amount was debited but it is not showing my order in MY ORDERS. Plz help me.
Hello today I ordered 3 dress from limeroad paid via my icici debit card rs 1546 .But order was not placed. No means to complain as no order no. Please help. Payment must be by my name Reema Khakharia sahu

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