[Resolved]  Limeroad — order not received and neither refunded the money

Address:#38, 4th avenue , kalpakkkam, 603102

I have ordered 5 dresses and forgot to change my current address. I just realized only when the delivery guy phoned me and said he has come to deliver. I explained him saying that my current address has been changed so can u redirect it to the current address nu. He even accepted it. But there were still 4 other items to be delivered. The status of the first item says not delivered but others all delivered. But I didn't yet receive any items yet. When I phoned the customer care about this they said that they will send me the proof for delivering it and I can deny if it's not my signature. But I didnt yet receive any email and the customer care is also not picking put the call.
Order id: [protected]
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Jun 19, 2019
Complaint marked as Resolved 
LimeRoad customer support has been notified about the posted complaint.
Verified Support
May 18, 2019
LimeRoad Customer Care's response
We are so sorry. We have already escalated your concern to our relevant team. Request you allow us some time to get it resolved - Team Limeroad
Complaint comments 

Comments

Sir, My order numbr, #33206
i have order plazo suits, i recv other product sarees, i have selected suits, which price 755rs, so i request plz change my product, nd plazo suits i want,
My self Dr M Ali,
mble nubr..[protected]
nd [protected].
LimeRoad Customer Care's response, May 18, 2019
Verified Support
We are so sorry. Please write to us at android@limeroad.com with your Order ID so that we can immediately order a replacement with a similar product, or issue you a no-questions refund. You can also raise query(s) on the LimeRoad app(go to the left sidebar, click on 'My Orders/Help' and click on 'Need Help' against the order) - Team LimeRoad

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