Limeroad — regarding for return process

Address:	AT ALINAGAR WARD NO 1 , PO LALBAGH , DIST DARBHANGA BIHAR, Darbhanga, Bihar, 846004
Website:	shoes

Hi, i have ordered shoes from limeroad, i received the product, but quality is not comfortable for me, material is so hard and heavy weight, now i want to return the product, i have made return request from last 6 days, still i am getting the status return initiated, my order number is [protected], even they have not picked up the product, please help me on that and let me know what process should i follow to get the refund as soon as possible. My order no : [protected], thanks