[Resolved]  Link Intime — bad customer service

Address:205 Madhu Indl Estate, Mogra Village Road, Andheri East., Mumbai City, Maharashtra, 400069

Link in time does not work to resolve customer issues. They just give a standard response which is least helpful. They made me submit an affidavit, police noc and several letters for shares that have iepf. Finally, nearly a year after the initial corresspondence, they have asked me to approach the iepf.

If i was required to approach the iepf, they should have told me in the first instance. Furthermore, they are curt and unresponsive over the telephone.
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May 31, 2019
Complaint marked as Resolved 
Link Intime customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2019
Link Intime Customer Care's response
We are unable to check our records as you have not provided requisite details.

We request you to provide folio number and company name to enable us to revert to your query.
Verified Support
Apr 25, 2019
Link Intime Customer Care's response
Dear Sir,

This has reference to you complaint, kindly confirm Folio No. / Company name to revert on your complaint in detail
Complaint comments 

Comments

I have invested Rs.75000 in my daughter Sukanya Murali's name on[protected] vide LF no 6419 and I have not received the principal along with interest .I am to understand that the company is under liquidation since more than 5 years and I am in the dark as far as the liquidation proceedings are concerned

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    Link Intime Phone
    +91 22 2594 6960
    +91 22 2596 7878
    +91 22 2596 3838
    Link Intime Address
    C-13, Pannalal Silk Mills Compound, L.B.S. Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
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