[Resolved]  Link Intime — credit of dividend on equity and misbehave by representative at customer care of rta

Address:LINK IN TIME, Noble Heights, 1st Floor, Plot NH -2, C -1 Block LSC, Near Savitri Market, Janakpuri, New Delhi - 11058, 380007

As there were correction regarding bank account no in my dividend warrant no. 29763 of rites ltd, i write a letter to link in time at delhi. Which was received by them as on 30th april, 2019. (I have acknowledgement)

After passing of 16 days, i asked just to know the status of that. Their representative without any knowledge about my details i. E. My folio no or name, he has replied that it will process after one month more.

After that i asked for that when it will be credited in my account, then he replied that ekdin me kaam nahi hota and yaha eise hi kaam hota he. I will still take minimum one month time for that and then cut the call. He replied was very arrogantly and bluntly. How can any one function like this at customer care level.

In the time of digitisation, having demat facilities and online trading system, our rta (Registrar and share transfer agent) functions so slowly and not accepting any request through email.

I am very much disappointed for function of link in time and misbehaviour by the representative.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Jun 29, 2019
Complaint marked as Resolved 
Link Intime customer support has been notified about the posted complaint.
Verified Support
May 20, 2019
Link Intime Customer Care's response
Dear Sir,

UNIT - RITES LTD

We are unable to find our required details as you not quoted Folio details in your compliant . Kindly confirm Folio Number to enable us to revert on your compliant.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Link Intime
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    35%
    Complaints
    323
    Pending
    0
    Resolved
    105
    Link Intime Phone
    +91 22 2594 6960
    +91 22 2596 7878
    +91 22 2596 3838
    Link Intime Address
    C-13, Pannalal Silk Mills Compound, L.B.S. Marg, Bhandup (West), Mumbai, Maharashtra, India - 400078
    View all Link Intime contact information