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Lins Digital Studio Thiruvambadi — Refund with penalty

Sir
i have a complaint against lins digital studiyo that i had approched this studio for my wedding vediograpy, and i have paid the full amount of money .my marriage was on 19/11/2016, they had gave my vedio cd, but they didnt submit my marriage highlights yet.every time i call they say silly reasons since 1 month.they are purposefully deniying my request because i am out of country and they recieved their full amount of money.i need my refund amount with penalty
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    Kozhikode, Keralathiruvabady
    India

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