[Resolved] Livpure — amc service not doing for water purifier and they are not responding

danthoori

from Mumbai, Maharashtra

Address:

HNo3-2-118, Bandlaguda jagir, Hyderabad, Hyderabad, Andhra Pradesh, 500086

I have the livpure glo water purifier, taken the amc on 4/9/2019 for 1 year.
Currently it is not working from 3rd march 2020, service request given through online as well as toll free. Js-[protected] generated. But no one coming for service. The same request escalted to multiple time, but they are not responding from last 15 days.
Due to water bringing from outside and change in water entire family felt sick.

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Apr 26, 2020

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

Mar 25, 2020

LivPure Customer Care's response Dear Danthoori, we are sorry for the unpleasant experience you've had. We have forwarded your query to the concerned department. Please allow us some time to get back to you.

Regards,
Team Livpure

Verified Support

Apr 29, 2020

LivPure Customer Care's response Dear Danthoori, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure