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LivPure

[Resolved]  Livpure — bad service provider / bad water purifier product

Address:Thane, Maharashtra, 400615

I have purchased livpure water purifier on 07/11/2017.
In within 40 days i have made 3 complaints against machine issue with company but still i have no received any proper solution.
Machine cost is around 10k but not working properly since purchased.
No proper service has been provide livpure service providers.
Customer care peoples deny for replacement of the machine.
I dont want to use such type of machine wherever have facing issues from last 40 days, how it will works after expiring of warranty.

Request your help to return the machine and payment.

Pravin thombre
[protected]
Thane
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Apr 22, 2018
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Mar 12, 2018
LivPure Customer Care's response Dear Pravin, we apologize for the inconvenience caused and thank you for sharing the details with us. We have taken note of your concern and shall get back to you.

Regards,
Team Livpure
Verified Support
Mar 15, 2018
LivPure Customer Care's response Dear Pravin, as discussed over the phone, we believe that your issue has been resolved. Do let us know if you need any more assistance.

Regards,
Team Livpure.
Complaint comments 
1 Comment

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Comments

I am tired from this company Service I call 100 times but my problem not yet solved please don't buy livepure product garbage ### this kind of Services
Reply
LivPure Customer Care's response, Mar 12, 2018
Verified Support
Dear Peter, we apologise for the inconvenience caused. Request you to kindly share your registered contact details or Job Sheet Number on wecare@livpure.in so that we can get back to you on the same.

Regards,
Team Livpure
LivPure Customer Care's response, Mar 15, 2018
Verified Support
Dear Peter, kindly share your registered contact details so that we can get back to you on the same.

Regards,
Team Livpure

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    LivPure Phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 12 4498 7400 [Corp Office]
    +91 98 7179 8090[Export Enquiry]
    LivPure Address
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
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