[Resolved] Livpure — false updation of filter change | |||
Under ref # js[protected] service engineer visited the place and has only clean carbon filter by normal water according to him filters were in good condition due to low usage, however he has update the incorrect information in system and now i came to know that carbon filter & sediment filter have been changed in my first service call, that time i have signed warranty coupon & specially mentioned “no parts have been changed”. So how your engineer can update filters have been changed? Was this information helpful? | |||
Oct 18, 2017 Complaint marked as Resolved LivPure customer support has been notified about the posted complaint. Verified Support Sep 11, 2017 LivPure Customer Care's response Dear Bharti, we apologize for the inconvenience caused and thank you for sharing the details with us. We have taken note of your concern and shall get back to you.Regards, Team Livpure | |||
2 Comments | |||
Comments
I have been calling to cc for 2 days and it's always busy while keeping myself on line for almost 40 min continuously for 6 times in a day
Can someone call me to resolve the issue
Ashutosh
[protected]
Can someone call me to resolve the issue
Ashutosh
[protected]
LivPure Customer Care's response, Oct 5, 2017
Verified Support
Dear Ashutosh, we apologize for the inconvenience caused and thank you for sharing the details with us. We have taken note of your concern and shall get back to you.
Regards,
Team Livpure
Regards,
Team Livpure
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