[Resolved] Livpure — false updation of filter change
Pune, Maharashtra, India
Under ref # js[protected] service engineer visited the place and has only clean carbon filter by normal water according to him filters were in good condition due to low usage, however he has update the incorrect information in system and now i came to know that carbon filter & sediment filter have been changed in my first service call, that time i have signed warranty coupon & specially mentioned “no parts have been changed”. So how your engineer can update filters have been changed?
Complaint marked as Resolved Oct 18, 2017
[Sep 09, 2017] LivPure customer support has been notified about the posted complaint.
Verified SupportLivPure Customer Care's response, Sep 11, 2017
Dear Bharti, we apologize for the inconvenience caused and thank you for sharing the details with us. We have taken note of your concern and shall get back to you.
|2 Comments Updated:||Share0Tweet0|