Livpure — Faulty Machine / insoluble Service attempts

I got the machine cleaned as a part of regular clean up a week ago and after a day, the water started leaking and was dripping through out the day.. we had to turnoff the machine to stop the leakage. I raised the concern and a gentleman came next day to fix the issue apparently, however he did not understand the problem I suppose and did a temporary fixing, which looked like he fixed the issue but it started dripping again after an hour he left. I had to call him again to look into the matter, he came again and said he cant fix it as it had some issues with the chamber apparently. I had to raise the complaint again next day and re-iterate the entire story to their customer care (looks like they don't maintain customers history on previous complaints except the payment logs), however they promised to send a senior technician Mr. Vijay, who called me and i had tell him the entire situation/problem again. which he said he has fixed it. Yes the leakage issue was fixed but a left us with another issue of machine not working now. So I'm ordering the water cans from outside and paying for it. Today again I had to talk to a their customer care and explain the entire issue all over again and the gentlemen promised to send a technician in the morning, however nobody called till 2;30pm and i had to call customer care again and again explain the entire story (which is so frustrating and waste of time). he said a technician would visit today and gave a number of some SV Care services agency for me to follow up. I called up them and he said he hasn't received any ticket from livpure in this regard. I'm stuck and stranded with no solution this problem altogether. I'm at home, with a hope that somebody will come home to resolve the issue, but all i get is false promise. I'm paying from my pockets to water cans despite paying Livpure for the subscription. I would like to unsubscribe from their services and want the refund plus payment for all the trauma and wasting my time. I'm reachable on [protected]