[Resolved] Livpure — livpure amc fraud | |
I purchased livpure pro pep+ purifier along with 3 years amc. I paid 12000 rupees additional amount for amc. When the salesperson sold me amc told me that all the repsonsiblity of purifier will be taken care by livpure and i no need to spend single penny for servicing and any damaged parts for 3 years. That time he said that our purifier having problem with ro and replaced it. Now our purifier having issue. The technician visited and saying that ro should be replaced and i need to pay 2500 rupees again because ro will be replaced once per year. This was not told me while selling me amc not even he told me that there are terns and conditions for amc. Told me entire product care will be taken care by livpure. He not even showed me document of terms and conditions and not even i signed on anything except paying money and even told me there will some terms will exist. So i beleieved him bought amc. This is how the sales persons cheating people and selling amc. The ro was replace not even 6 months. The ro comes with actual product will last for 2 years, how come the replace original branded ro will damage in 6 months. I am having suspect with the quality of the spare parts. I can buy a new purifier for 12000 from other companies with 3 years warranty. So please help me to get it fixed. Here i am attaching amc purchase receipt. Was this information helpful? | |
Feb 4, 2020 Complaint marked as Resolved LivPure customer support has been notified about the posted complaint. Verified Support Dec 19, 2019 LivPure Customer Care's response Dear Suman, we are sorry to hear about your experience. We have highlighted your issue to the concerned team and assure you the best possible resolution.Regards, Team Livpure Verified Support Dec 27, 2019 LivPure Customer Care's response Dear Suman, we have sent this to the concerned team and they will get back to you at the earliest.Regards, Team Livpure Verified Support Dec 31, 2019 LivPure Customer Care's response Dear Suman, we believe that your concern has been addressed. Do let us know if you need any further assistance.Regards, Team Livpure | |
1 Comment | |
Comments
46%
Complaints
784
Pending
8
Resolved
353
View all 784 LivPure reviews & complaints
+91 95 8222 9701[Direct Sales & Service Partner Enquiry]
+91 12 4498 7400 [Corp Office]
+91 98 7179 8090[Export Enquiry]
Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
View all LivPure contact information
Regards,
Team Livpure
Regards,
Team Livpure