[Resolved] Livpure — livpure glo ro + uv mineralizer beep sound | |
I purchased livpure glo ro + uv mineralizer 2 years back in march 2018. There is a long beep sound ongoing in the purifier. Call id raised on june 6 is unresolved till date (June 13) due to irresponsible behavior of livpure and its technician I have raised several complaints on customer care number and it was simply left unattended. To make matters worse, livpure team is not aware on their own manpower. The service person whose name and number appears in sms from livpure doesnt pickup the phone, then says "livpure company is now closed", says he has left company and i should buy new purifier of his new company? What the hell is this nonsense? Why is this person number completely not removed from all livpure databases? The person to whom the job was allotted has not completed a single task of all past jobs, yet his name keeps appearing in livpure sms. Person concerned - satyajit halder [protected] Livpure product id - d3hw53d1001055 Customer details - sourabh saha [protected] Was this information helpful? | |
Aug 6, 2021 Complaint marked as Resolved LivPure customer support has been notified about the posted complaint. Verified Support Jul 14, 2020 LivPure Customer Care's response Hi Sourabh, we apologise you had an unhappy experience. We have forwarded your concern to our team and they will get back to you at the earliest.Regards, Team Livpure Verified Support Jul 22, 2020 LivPure Customer Care's response Dear Sourabh, we believe that your concern has been addressed. Do let us know if you need any further assistance.Regards, Team Livpure | |
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