[Resolved]  Livpure — livpure ro pep star, frequent issues

Every 2 months ro has some or the other problems, sometimes no water flow (Not because of water pressure but because of filter issues), filter issues etc.. Technician never bother to visit for a week at least, then they come with there manu card stored in their mind with charges of filter, bla, bla, bla... Make you charge heavy and leave, again after 2 months find something else, call them and they will say other part need to be replaced, i mean is this a brand?? We pay so much, you do not deserve it, imagine my neighbours using local aquaguard and i happen to bother them for filtered water for my kids at least and i'm using brand.
Customer service we know how it works in india, you are lucky of you get representative on call as a existing customer for new customers they have different options all together and connects very quickly since they can cancel or return the product
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Jun 24, 2020
Complaint marked as Resolved 
Still NO REPLY AND NO CALLS FROK LIVPURE? IM GONNA RAISE COMPLAIN FOR YOUR PATHETIC SERVICE AND CHARGING HIGH. I spoke to one of your representative last week she given this fellows number: 93190 98035, Divesh Sharma who is not receiving call and nor calling back or replying back on messages, HELL!! I NEED TO ESCALATE THIS WHATS THE EMAIL ID FOR YOUR OTHER IDIOT DEPARTMENT?
LivPure customer support has been notified about the posted complaint.
Jun 19, 2020
Updated by Ashish Matta
My Current Contact Number is [protected]/[protected]
Email Id: ashish.[protected]@gmail.com
Attache is the Invoice
Jun 19, 2020
Updated by Ashish Matta
How is this resolved??
Jun 24, 2020
Updated by Ashish Matta
Still NO REPLY AND NO CALLS FROK LIVPURE?

IM GONNA RAISE COMPLAIN FOR YOUR PATHETIC SERVICE AND CHARGING HIGH.

I spoke to one of your representative last week she given this fellows number:
[protected], Divesh Sharma who is not receiving call and nor calling back or replying back on messages, HELL!!

I NEED TO ESCALATE THIS WHATS THE EMAIL ID FOR YOUR OTHER ### DEPARTMENT?
Verified Support
Jul 14, 2020
LivPure Customer Care's response
Dear Ashish, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure
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