[Resolved]  Livpure — livpure service centre denied duty

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Aqua care

I have called Aqua care india service centre to repair my RO livpure, they came on the same day & told me to change complete filter& memrin but now the RO water is not even drinkable condition, i have filled complaint 12 times but they didnt not replied. Everytime i give them call they say service person will come today but noone same. Even after warning them of filling complaint against they have no fear & now they have stopped taking calls as well.
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May 22, 2018
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Apr 07, 2018
Updated by Divyaa0026
They charged me approx 4000/- and still incant use the water from RO.
Verified Support
Apr 09, 2018
LivPure Customer Care's response
Dear Divya,

We apologize for the inconvenience caused. Kindly share your registered contact number so that we can look into the matter and help resolve the issue.

Regards,
Team Livpure
Verified Support
Apr 10, 2018
LivPure Customer Care's response
Dear Divya,

We are waiting for your details. Kindly share the same so that we can help you better.

Regards,
Team Livpure
Verified Support
Apr 20, 2018
LivPure Customer Care's response
Dear Divya,

We believe that your issue has been resolved and your RO is working fine. Do let us know if you need any more assistance.

Regards,
Team Livpure
May 13, 2018
Updated by Divyaa0026
I want 3680/- back from aqua care as it's your third party support centre & taken money in name of repair. Old damaged part & wrong fitting in aqua was done, we have drank unfiltered water, who would have been responsible for my health issue??? And I have repaid 1260/- for service again to Livpure service centre. I m not going to accept.
Verified Support
May 23, 2018
LivPure Customer Care's response
Dear Divya,

We believe that your concern has been addressed. Do get back to us if you need any help.

Regards,
Team Livpure
Complaint comments 

Comments

Registered contact: [protected]
LivPure Customer Care's response, Apr 10, 2018
Verified Support
Dear Divya,

Thanks for sharing your contact details with us. We have taken note of your concern and shall get back to you.

Regards,
Team Livpure
LivPure Customer Care's response, Apr 11, 2018
Verified Support
Dear Divya,

We are working on resolving your concern and will provide the resolution at the earliest.

Regards,
Team Livpure
Divyaa0026's [Complaint's author] reply, Apr 14, 2018
Aqua care india service centre is fraud and taking huge money on name of livpure service. Livpure please take action against Aqua care india they are using your name and looting customers. I m going to take this to all forums.
LivPure Customer Care's response, Apr 20, 2018
Verified Support
Dear Divya,

We believe that your issue has been resolved and your RO is working fine. Do let us know if you need any more assistance.

Regards,
Team Livpure

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