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[Resolved]  Livpure — looting in the name of warranty

Address:Hyderabad, Andhra Pradesh, 500039
Website:Www.Livepure.in

I bought water purifier for 11k. Now they are asking me to pay 5k for 1 year warranty. The membrane cost around 2.5k to 3k. Irrespective of it getting damaged i have to pay for it every year. And if it gets damaged twice it will be not covered under warranty. What kind of warranty is that. Actually i am buying it every year isn't it?? This is loot. My simple question is how can warranty be 40% of the product.
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Jun 4, 2018
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Apr 30, 2018
LivPure Customer Care's response Dear Shashank, apologies for the inconvenience caused. Kindly share your registered contact details so that we can connect with you on the same.

Regards,
Team Livpure
Verified Support
May 02, 2018
LivPure Customer Care's response Dear Shashank, we are waiting for your details. Kindly share the same so that we can help you better.

Regards,
Team Livpure
Verified Support
May 04, 2018
LivPure Customer Care's response Dear Shashank, we can only help you if you share your registered contact number. Request you to kindly do the needful.

Regards,
Team Livpure
Complaint comments 
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Comments

I had logged the complain and I got the SMS with the complaint no but looks like the complain was never registered...
The complain no I got by SMS was JS[protected] with the registered no as [protected]
Reply
LivPure Customer Care's response, May 22, 2018
Verified Support
Dear Veneeth,

Apologies for the inconvenience caused. We have acknowledged your concern and we are working on it.

Regards,
Team Livpure
LivPure Customer Care's response, May 30, 2018
Verified Support
Dear Veneeth, we hope that the issue has been resolved to your satisfaction. Do let us know if you need assistance on anything else.

Regards,
Team Livpure
LivPure Customer Care's response, Jun 4, 2018
Verified Support
Dear Veneeth,

We believe that your concern has been resolved. Do let us know if you need anymore assistance.

Regards,
Team Livpure

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    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
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    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
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