[Resolved]  Livpure — no delivery and installation


I did my full payment for titanium 12 months subscription plan on may 25th i. E. More than 10 days now. They enever respond to emails or phone calls. After calling into their customer care [protected] for about 50 times, i was lucky to get hold of the agent on june 2nd who promised me that water purifier would get installed on june 4th without fail. I asked her what is the guarantee and she hung up on me.

I kept calling them again on june 3rd & today for another 50 times but i am in a queue every time i call into their customer care number and the ivr says - all the customer care executives are busy at the moment, please leve a message and we will get back to you at the earliest.

They never returned my call nor did they respond to my emails. They generate auto-ticket and provide the url of it. I checked the status and there is no update on the ticket# 169933.

I started to believe that this they are scammers. I've patient at my home and i cannot afford any delays in getting myself this ro.

We opt this subscription based water purifier because we cannot afford to buy one. I also chose this because they are using schin tendulkar as their brand partner.

They are spoiling & cheating everyone. Below are the details of my invoice of titanium 12 months subscription plan.

Livpure private limited gstin: 27aaccl0231b1za
Tax is payable on reverse charges: no
Invoice no : 18-19/302936
Invoice date : 25 may 2020
Sales order : sd1088
Registered mobile no. [protected]

Is anyone listening here to our genuine complaints and acknowledging anything?
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Aug 5, 2021
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Jul 14, 2020
LivPure Customer Care's response
Dear Kushal, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Team Livpure
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    LivPure Phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 12 4498 7400 [Corp Office]
    +91 98 7179 8090[Export Enquiry]
    LivPure Address
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
    View all LivPure contact information