[Resolved]  Livpure — No Service even after several escalations (Product in ACMC)

Hi Team,

I have opted for ACMC on[protected] for 3 years worth 9500 rs. It was promised twice in a year an auto inspection for checking the RO will be provided. But no one has turned up till day even after 8 months.

I have raised a request by calling customer care as the taste of water got changed on 26th Feb 2021, but no one has attended the request till now. I have called customer service 5 times on this matter. I have called the engineer and area manager as well. No one responded

This is not expected and not acceptable. If you are not able to provide the service, Refund my money. It's a hard earned money
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Aug 12, 2021
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Mar 19, 2021
LivPure Customer Care's response
Dear Abdul, apologies for the inconvenience caused. Requesting you to share your registered contact number or service request number and the concerned team will reach out to you on priority.

Regards,
Team Livpure
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