Livpure — no technician visited and these technicians wrote back to flipkart as issue resolved

I had purchased livpure ro during big billion day, however it became faulty within 10 days and as per policy it is returnable. I had filed a return request. Flipkart told that a technician will visit. But in reality nobody came. Flipkart rejected the return request stating that livpure technician gave feedback as issue resolved. However, no one came from livpure.

Please take necessary action.
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LivPure customer support has been notified about the posted complaint.
Oct 23, 2019
Updated by Flipkart is a scam
Complaint has not been resolved till date. The incompetent, unskilled, dishonest technicians of LivPure are not giving true and actual feedback to Flipkart as the 'Product is defective/ not working' .The technicians have checked the RO purifier and has found it to be defective and then they give verbal confirmation as they will write to Flipkart or to LivPure company's portal as the product is defective. But in reality, they submit in their online portal as the 'issue resolved customer happy' And by going through this feedback, twice Flipkart has rejected my replacement request and this is the third time I have given another replacement request to Flipkart.

PLEASE DO NOT BUY LIVPURE PRODUCTS AND DO NO TRUST THEIR DISHONEST AND FRAUD AUTHORIZED FRANCHISEES AND THEIR DISHONEST AND FRAUD AND UNSKILLED INCOMPETENT SERVICE TECHNICIANS AND THEIR DISHONEST AND FRAUD SALES MANAGER

LIVPURE DO RESPOND AND RESOLVE THIS ISSUE. WHOLE INDIA IS WATCHING YOUR FRAUDULENT PRACTICES THROUGH THIS WEBSITE.
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Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details or account details from the shared information. Request you to share the order ID or registered email ID in order to assist you further. Hope to hear from you soon.

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