Livpure — no technician visited and these technicians wrote back to flipkart as issue resolved

 
2 Reviews
India
 Flipkart is a scam on Oct 19, 2019
I had purchased livpure ro during big billion day, however it became faulty within 10 days and as per policy it is returnable. I had filed a return request. Flipkart told that a technician will visit. But in reality nobody came. Flipkart rejected the return request stating that livpure technician gave feedback as issue resolved. However, no one came from livpure.

Please take necessary action.

Complaint Status


[Oct 19, 2019] LivPure customer support has been notified about the posted complaint.
Updated by Flipkart is a scam, Oct 23, 2019
Complaint has not been resolved till date. The incompetent, unskilled, dishonest technicians of LivPure are not giving true and actual feedback to Flipkart as the 'Product is defective/ not working' .The technicians have checked the RO purifier and has found it to be defective and then they give verbal confirmation as they will write to Flipkart or to LivPure company's portal as the product is defective. But in reality, they submit in their online portal as the 'issue resolved customer happy' And by going through this feedback, twice Flipkart has rejected my replacement request and this is the third time I have given another replacement request to Flipkart.

PLEASE DO NOT BUY LIVPURE PRODUCTS AND DO NO TRUST THEIR DISHONEST AND FRAUD AUTHORIZED FRANCHISEES AND THEIR DISHONEST AND FRAUD AND UNSKILLED INCOMPETENT SERVICE TECHNICIANS AND THEIR DISHONEST AND FRAUD SALES MANAGER

LIVPURE DO RESPOND AND RESOLVE THIS ISSUE. WHOLE INDIA IS WATCHING YOUR FRAUDULENT PRACTICES THROUGH THIS WEBSITE.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Hi, Thanks for getting in touch. We are sorry to inform you that we are unable to find your order details or account details from the shared information. Request you to share the order ID or registered email ID in order to assist you further. Hope to hear from you soon.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    Your Rating (1 star is bad, 5 stars is good)
    code
    Customer satisfaction rating
    72%
    Complaints
    258
    Pending
    0
    Resolved
    186
    phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 98 7179 8090[Export Enquiry]
    +91 12 4498 7400 [Corp Office]
    location
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
    Livpure - no technician visited and these technicians wrote back to flipkart as issue resolved