[Resolved] Livpure — pathetic and inefficient customer service

naven2ksrec

Address:

560082

Hi i have ordered liv pure smart 1 week back. I was told machine will be installed within 48 hours. I have called their customer care who have given several false commitments saying delivery will be done tomorrow. I called to mr. Syed who is the delivery incharge of my zone (Bangalore) says my house is too far and cannot commit on delivery. This is pathetic customer service. I will not recommend this product to any one.
Naveen, bangalore

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Mar 1, 2020

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

Jan 24, 2020

LivPure Customer Care's response Dear Nitesh, we're sorry you had this experience. Kindly share your registered contact details so that we can connect with you.

Regards,
Team Livpure

Verified Support

Jan 24, 2020

LivPure Customer Care's response Dear Naveen, we're sorry you had this experience. Kindly share your registered contact details so that we can connect with you.

Regards,
Team Livpure

Verified Support

Jan 29, 2020

LivPure Customer Care's response Dear Naveen, to assist you further, we would require your contact number. Request you to share the same with us.

Regards,
Team Livpure