[Resolved]  Livpure — pep pro plus water purifier bad service of livpure bad response no technical support no service support

Address:

VIJAYNAGAR COLONY, Hyderabad, Andhra Pradesh, 500057

I purchased livpure water purifier pep pro plus through amazon in april 2018.
Registered mobile num:
Aijaz mohiuddin

Malfunctioning unit since installation water from waste water drain pipe after tank full also the water out flow is there continuously now the machine has stopped working only power on display is seen the service person who came for first free service in december told that he is only for maintenance n cleaning he is writing the note put up in service note and other executive from technical team will fix the problem which he even wrote in the service note bill.
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Free service due in april 2019 not done after raising many service request.
The agency person contacts and asks for address and never sent any body. Contacted customer care many times they directly booking paid service. Where is our free service due its not our fault its your service center fault of not sending anybody even after complaining so many times.
I excalated the complaint through website this week but still no one contacted from livpure.

We will go to all consumer reviews and consumer forum fed up with the service and product quality. Used aquaguard for 14 yrs had no issues choosing livpure was the worst decision no service support the agency assigned never picks up the call and never sends any one for service request. Raised so many complaints with all numbers here js[protected], js[protected] - js[protected] - js[protected]