[Resolved] Livpure — problem not attended in last 7 days of purifier/ | |||
On 04.6.19, My Livpure smart purifier has stopped working and its storage tank is not filling, machine is under warranty, Next Morning on 05.06.19 I had registered service complaint Call ID . JS-[protected]. Which is allocated to Mr. Masood Khan[protected] Hyderabad & when i tried to contact him, his mobile was getting switch off. Next Morning on 06.06.19, I informed that same to service center they given me assurance it will be attended today, also given me area head mobile number of Kalvala Satyam [protected], He has also given same assurance of early attending of problem .On 07.06.19 evening when no one came for attending, i have again tried to contact Satyam Ji, he didn't lifted phone and got switch off after some time. The problem again escalated to service center on 08.06.19 morning but they again told me case is open and will forwarded it again. after that on 09.06 & 10.06 no one call me & contact me. In last 6 days i have to purchase water from market for my family My problem is still not taken care . Very pathetic response. kindly do the need full, Was this information helpful? | |||
Jun 14, 2019 Complaint marked as Resolved Service engineer arrived at home and solve that issue LivPure customer support has been notified about the posted complaint. Verified Support Jun 10, 2019 LivPure Customer Care's response Dear Chhavindra, we are extremely sorry about it. We are looking into this and will get back to you with an update shortly. Request your patience.Regards, Team Livpure Verified Support Jun 13, 2019 LivPure Customer Care's response Dear Chhavindra, we have highlighted your issue to the concerned team and assure you the best possible resolution.Regards, Team Livpure | |||
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