[Resolved]  Livpure — purchased annual amc package for ro but no service since 3 months

Address:New Delhi, Delhi, 110008

Hi,

I purchased annual amc package for livepure ro last year with quarterly servicing of ro. It's been more than 2 months servicing enginner hasn't come to service the ro despite of following up with him:

Please find the below details:

Dear customer: as promised free preventive maintenance service of livpure ro is due with call id js-[protected] call closure code xxxxx allocated for[protected] to mangesh gupta[protected] faridabad, [protected]. Plz give an appointment when engineer call. Do not share closure code till service is done. Please call [protected] for any query.

The services are pathetic and we are stuck and can't do anything after purchasing the product!

The company fails to respond to us!
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Apr 15, 2020
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Feb 27, 2020
LivPure Customer Care's response
Dear Nilesh, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure
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