[Resolved] Livpure — service availability despite of being in warranty

Avanish Vikram Singh Baghel

from Delhi, Delhi

Address:

Village and Post - Khudauli Jaunpur, Jaunpur, Uttar Pradesh, 222139

I have purchased livpure water purifier on date[protected] from shahganj uttar pradesh. The product is under warranty for 4 years but the service is unavailable. Inspite of calling several times the service has not been provided which is against my consumer right. I request to look into matter and reply as soon as possible.
Warranty card is also attached with this complaint.

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Jul 1, 2019

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

May 22, 2019

LivPure Customer Care's response Dear Avanish, we are extremely sorry for the inconvenience caused. Please help us with your registered contact details for us to look into it.

Regards,
Team Livpure

Verified Support

May 24, 2019

LivPure Customer Care's response Dear Avanish, to assist you further, we would require your registered contact details. Request you to share the same with us.

Regards,
Team Livpure

Verified Support

May 29, 2019

LivPure Customer Care's response Dear Avanish, we can only help you if you share your registered contact details. Request you to kindly do the needful.

Regards,
Team Livpure