[Resolved] Livpure — service center at gurgaon

 
1 Review
 Aditijain85 on Jan 3, 2018
We have ro marvella, we bought this ro in 2014, whenever we called an executive for a service, he always use to discourage us to discontinue using this ro. And buy a new ro of other company from him.
We have been ignoring him and registered a complaint against him but nothing happen.
This time, gkk2 kit was supposed to replaced, instead of gkk2 of marvella, service center placed gkk2 of ultima claiming marvella and ultima is exactly same which is not.
Complaint has been registed many times nothing is happening
Highly disheartening
Complaint marked as Resolved Apr 27, 2018

Complaint Status


[Jan 03, 2018] LivPure customer support has been notified about the posted complaint.
Verified Support
LivPure Customer Care's response, Mar 12, 2018
Dear Aditi, we apologise for the inconvenience caused. Request you to kindly share your registered contact details or Job Sheet Number on wecare@livpure.in so that we can get back to you on the same.

Regards,
Team Livpure
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    Customer satisfaction rating
    60%
    Complaints
    164
    Pending
    10
    Resolved
    95
    phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 12 4498 7400 [Corp Office]
    +91 98 7179 8090[Export Enquiry]
    location
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
    Livpure - service center at gurgaon