[Resolved] Livpure — service is still not arranged even after 4 days | |||
Hi, I bought a Livpur water purifier and having some water leakage outside the tank. So I raised a complaint on 8-June, 2019 but still I'm not getting any response from them and 4 days gone from the date of complaint. I'm buying water outside, even I'm having this [censored] water purifier Also if I call customer care, they are treating customers harshly and not giving enough response (that is not customer care, rowdy care). I need to file a complaint against this purifier. Can you please tell me any common govt website to file a complaint against water purifiers like bank or If it is a right place to file, please take action on them. Was this information helpful? | |||
Jul 28, 2019 Complaint marked as Resolved LivPure customer support has been notified about the posted complaint. Verified Support Jun 18, 2019 LivPure Customer Care's response Dear Manlibh, we are extremely sorry for the inconvenience caused. Please help us with your registered contact details and our team shall get in touch with you.Regards, Team Livpure | |||
 2 Comments | |||
Comments
Team,
It's been 5 days there has been a water supply cut due to purifier malfunction...at the time of renewing the warranty I was told that I will get assistance but now neither the customer care responds nor the technician mr Suresh Sharma mobile number +[protected] is responding.
It's been 5 days there has been a water supply cut due to purifier malfunction...at the time of renewing the warranty I was told that I will get assistance but now neither the customer care responds nor the technician mr Suresh Sharma mobile number +[protected] is responding.
LivPure Customer Care's response, Jun 18, 2019
Verified Support
Dear George, we apologise for the inconvenience caused. Kindly share your registered contact details with us so that we can get back to you on the same and help resolve the issue.
Regards,
Team Livpure
Regards,
Team Livpure
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Water is draining from drain pipe continually but no water in filter tank coming from dispenser after several hours also
Regards,
Team Livpure