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LivPure

[Resolved]  Livpure — service is still not arranged even after 4 days

Address: Chennai, Tamil Nadu, 600122

Hi,

I bought a Livpur water purifier and having some water leakage outside the tank. So I raised a complaint on 8-June, 2019 but still I'm not getting any response from them and 4 days gone from the date of complaint. I'm buying water outside, even I'm having this [censored] water purifier Also if I call customer care, they are treating customers harshly and not giving enough response (that is not customer care, rowdy care). I need to file a complaint against this purifier. Can you please tell me any common govt website to file a complaint against water purifiers like bank or If it is a right place to file, please take action on them.
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Jul 28, 2019
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Jun 18, 2019
LivPure Customer Care's response Dear Manlibh, we are extremely sorry for the inconvenience caused. Please help us with your registered contact details and our team shall get in touch with you.

Regards,
Team Livpure
 
2 Comments

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Comments

Company not responding and not sending any technician I will go to consumer court for the trouble they have been creating
Water is draining from drain pipe continually but no water in filter tank coming from dispenser after several hours also
Reply
Rajasekharareddy Satti's reply, Jun 6, 2019
What is the use of posting complaint here when no one respond? First we should termint the department who handling this forum
LivPure Customer Care's response, Jun 18, 2019
Verified Support
Dear Rajasekharareddy, we are sorry you had this experience. Please share your registered contact details and our team shall get in touch with you.

Regards,
Team Livpure
Team,

It's been 5 days there has been a water supply cut due to purifier malfunction...at the time of renewing the warranty I was told that I will get assistance but now neither the customer care responds nor the technician mr Suresh Sharma mobile number +[protected] is responding.
Reply
LivPure Customer Care's response, Jun 18, 2019
Verified Support
Dear George, we apologise for the inconvenience caused. Kindly share your registered contact details with us so that we can get back to you on the same and help resolve the issue.

Regards,
Team Livpure

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    LivPure Phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 12 4498 7400 [Corp Office]
    +91 98 7179 8090[Export Enquiry]
    LivPure Address
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
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