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LivPure

[Resolved]  Livpure — unsatisfactory service

Address:Mumbai City, Maharashtra, 400071

I have made compresive maintenance contract with livepure for my envy+ water purifier.

Last two times, i told at the time of booking serivce request as well as to service engineer that taste of water has changed, tap has broken and there is leakage of water. But, they say that next time engineer will do. No engineer come forward to solve the problem.

I have paid rs.11000 for serivce contract against new machine cost is rs.14000/-. Still they are not give attentiion to our requests.
I need to take up the matter with consumer court.
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Nov 16, 2018
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Oct 10, 2018
LivPure Customer Care's response Dear Anil, we're sorry for the unpleasant experience you've had. 
Please help us with your registered contact details and our team shall get in touch with you on the same.

Regards,
Team Livpure
Verified Support
Oct 11, 2018
LivPure Customer Care's response Dear Anil, to assist you further, we would require your registered contact details. Request you to share the same with us.

Regards,
Team Livpure
Verified Support
Oct 16, 2018
LivPure Customer Care's response Dear Anil, we can only help you if you share your registered contact details. Request you to kindly do the needful.

Regards,
Team Livpure
Complaint comments 
1 Comment

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Comments

Only showing red button in my glitz water purifier
Reply
LivPure Customer Care's response, Oct 11, 2018
Verified Support
Dear Ashwin, thank you for writing to us. Please share your registered contact details with us and our team shall get in touch with you.

Regards,
Team Livpure
LivPure Customer Care's response, Oct 18, 2018
Verified Support
Dear Ashwin, to assist you further, we would require your registered contact details. Request you to share the same with us.

Regards,
Team Livpure
LivPure Customer Care's response, Oct 25, 2018
Verified Support
Dear Ashwin, we can only help you if you share your registered contact number. Request you to kindly do the needful.

Regards,
Team Livpure

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    LivPure Phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 12 4498 7400 [Corp Office]
    +91 98 7179 8090[Export Enquiry]
    LivPure Address
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
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