[Resolved] Livpure — Very bad service and nobody is giving resolution

vikkaass007

Address:

plot no 221udyog vihar phase 1 gurgaon 122016

I have recharged my water purifier but still, it is not working. I do a recharge of every month and now due to lockdown i was at my home town and do not recharge my water purifier as it is on a rent basis. Now i do a recharge of all last 2 months but still, it is not working because i forgot to recharge of september 2019. But somehow they do not stop my service as they have fewer customers may be at that time. I have referred much live pure water purifier to my friend at that time maybe this the reason they did not stop the ro. But now live pure is demanding from me last 4-month rent and disconnect my ro from backend. No body is giving the right solution to me.
Now i have mailed them but no one replying. On customer care number nobody responding.

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Aug 13, 2021

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Jun 11, 2020

Updated by vikkaass007 my subscription is showing active.I have also asked the full details of last recharge even they are not able to provide the same.

Verified Support

Jul 14, 2020

LivPure Customer Care's response Dear Vikas, thank you for reaching out to us. Please share your registered contact number and we will reach out to you.

Regards,
Team Livpure

Jul 15, 2020

Updated by vikkaass007 Hi Team,

I mailed you regarding this several time.Now also my a complaint is on going from 10th july but no resonce from your side.Please find the complain details and you will also get my number from there.

tt no 219005

Verified Support

Jul 16, 2020

LivPure Customer Care's response Dear Vikas, to assist you further, we would require your contact number. Request you to share the same with us.

Regards,
Team Livpure

Jul 18, 2020

Updated by vikkaass007 Hi team

please find the below number
[protected]

Verified Support

Jul 22, 2020

LivPure Customer Care's response Dear Vikas, thanks for sharing your contact details with us. Our team will get in touch with you at the earliest.

Regards,
Team Livpure