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LivPure

[Resolved]  Livpure — waiting from 2-3 weeks till now technician not visited

Waiting from 2-3 weeks till now technician not visited.

I sent email, tried to reach ur customer care, but technician not yet visited.

I raised same concern about ur service from 3 years till now there is no improvement in the service.

Worst after sales service by livpure.

Will never again any kind of livpure products.

Thanks,
Sridhar
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Feb 17, 2020
Complaint marked as Resolved 
LivPure customer support has been notified about the posted complaint.
Verified Support
Jan 14, 2020
LivPure Customer Care's response Dear Sridhar, we never wanted you to have this experience. We have forwarded your query to the concerned department. Please allow us some time to get back to you.

Regards,
Team Livpure
Verified Support
Feb 27, 2020
LivPure Customer Care's response Dear Sridhar, we believe that your concern has been addressed. Do let us know if you need any further assistance.

Regards,
Team Livpure
Complaint comments 
2 Comments

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Comments

The Livpure RO installed at our home which is still in warranty is not working from a week and they have not responded to phone, email and messages. I wonder how one person can get service done from this pathetic company
Reply
LivPure Customer Care's response, Jan 17, 2020
Verified Support
Dear Akash, we are sorry for the unpleasant experience you've had. Please help us with your registered contact details and our team shall get in touch with you.

Regards,
Team Livpure
LivPure Customer Care's response, Jan 21, 2020
Verified Support
Dear Akash, to assist you further, we would require your contact number. Request you to share the same with us.

Regards,
Team Livpure
Livpure — machine is making beep sound continuously.

I purchase livpure pep pro+ machine

But the filter is working fine.

Water is purifying but with beep sound.

Help me get out of this.

Thanks
Devanand
Reply

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    LivPure Phone
    +91 95 8222 9701[Direct Sales & Service Partner Enquiry]
    +91 12 4498 7400 [Corp Office]
    +91 98 7179 8090[Export Enquiry]
    LivPure Address
    Plot No. 221, Udyog Vihar, Phase-I, Gurgaon, Haryana, India - 122016
    View all LivPure contact information