[Resolved] Livpure — water purifier stopped working within a week

Sahana Shah

from Bengaluru, Karnataka

Address:	Gurgaon, Haryana, 560029
Website:	livpure.in

We purchased livpure water purifier pro+ in april 2018 and on 14th april installation happened. Within a week after installation, water purifier suddenly stopped working. Sometime it works and sometime it doesn't.

We raised first complaints on 22nd april and on 28th apriil service guy came and that time water purifier was working. So he said wires are loose. Again a day after this, we're facing the same issue. Sometime water purifier works and sometime it doesn't.

What's the solution of this?

Who is responsible for this?

How do you sell products without verifying so that it stopped working within a week?

Take immediate action.

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Jun 4, 2018

Complaint marked as Resolved

LivPure customer support has been notified about the posted complaint.

Verified Support

Apr 30, 2018

LivPure Customer Care's response Dear Sahana, apologies for the inconvenience caused. Kindly share your registered contact details so that we can connect with you on the same.

Regards,
Team Livpure

Verified Support

May 02, 2018

LivPure Customer Care's response Dear Sahana, we are waiting for your details. Kindly share the same so that we can help you better.

Regards,
Team Livpure

Verified Support

May 04, 2018

LivPure Customer Care's response Dear Sahana, we can only help you if you share your registered contact number. Request you to kindly do the needful.

Regards,
Team Livpure