[Resolved]  Livpure — worst service and amc plan

Address:

F14, Vensa Residency, Manipal County Road, Singasandra, 560068

Hi,
I am really disappointed with livpure, i had paid amc to these guys post service on 28th dec 2019 and it stopped working from next day morning. I had called them 100 times with minimum response. They had registered my complaint again on 2nd jan 2019, 3 people have visited and i was told they do not have the spare parts to fix and will come back in few hours to fix them. But none of them turned up. I have recordings of all the discussions with livpure, too many calls. Nothing helped me. They had taken amc for 8400 and given the bill, when i had called them they said i will be charged as amc is not yet updated. Based on their request i had send them the mail but no update on that. Really pathetic service, i made a biggest blunder in choosing livpure and paying 8400 rs for their amc. Its been almost two weeks i had paid for amc and if failed in less than a day. None had fixed the issue, am not sure if their technical team knew about the service? Looks like they are not experts. Please return my money back, let me happily move to good ro company. I do not want to waste my money. Customer service team had given me different numbers saying they are head of bangalore and he will help to resolve the issue in a day and so. No use as there was no development even after calling them.

My registered mail @ livpure is [protected]@yahoo.com