Livpure — Worst service ever !

ashwni kumar

from Dhanbad, Jharkhand

Address:

Sitamarhi, Bihar, 843301

I had purchased a filter in Aug 2016, before its 1st maintainance scheduled it stopped working, I have called customer care more than hundred of times, they are simply transferring request and the service engineer is yet to come although 15 odd days have passed .The officials, service engineers do not seem to be interested in after sales service .Now i repent over my decision to purchase livpure, it would have been better if i would have purchased kent or some other company purifier .
my details :
Ashwni kumar
registered no-[protected]
i would request liv pure members to refund my money or install a new purifier as its in warranty and it does not even get switched on .

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Comments

ashwni kumar

from Dhanbad, Jharkhand

still no one even called nor visited my place . The attitude is now forcing me to initiate legal actions against livpure ! This is just unbearable. Neither the officials nor the service engineers are picking the call. If they pick up they talk arrogantly ! I have noted down their contacts and I am going to lodge a case withe indian consumer court .
Be prepared !

livpurecoustomersupport

from Mumbai, Maharashtra

Dear Ashwni, we apologize for the inconvenience caused. The concerned team will get in touch with you shortly. Regards, team Livpure.

sagaragencies

from Karimnagar, Telangana

Abdul rashed dandoti
shalimar function hall near bibi college khaja colony gulbarga.585104
mobile no. [protected]/[protected]/[protected].

livpurecoustomersupport

from Mumbai, Maharashtra

Dear Mr. Kumar, As discussed with you over the phone, your concern is addressed. Regards, team Livpure.