Livspace — interior design contract cancelled, money not refunded as per contract

Address:560037
Website:www.livspace.com

We entered into a contract agreement with livspace bangalore to design and furbish our apartment on 24-nov-2017. The payment amount is 10% of the total project cost. The contract has a clause to terminate with 50% payout from livspace of this advance amount. No work was started, with endless delays from livespace. Finally i cancelled the contract on june 25th. Now livspace is dragging its feet in reimbursing the advanced paid to them.

Company address; (From their website)
4th floor, prestige obelisk,
Kasturba road, sampangi rama nagar,
Bengaluru, karnataka 560001

Attached is the payment receipt for the advance amount.
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We had even worst experience with Livespace Bangalore. Signed contract in Oct 2017 and struggling to signoff of with them. Horrible procedures, messed up organisation. Just filled with all fancy designers who has no functional knowledge and when it comes to project execution, they are worst than roadside carpenters.
Our new home experience totally screwed up by Livespace and would alert people to beware of this big fraud.
They are not even worth of 1 star!! not worth of the money they take and the products and service the offer.
Extremely overpriced, designers who have done similar type of houses and hence cannot customise, execution team which never updates you about delays and status, processes which hide and cheat you on the pricing, unlimited delays With no clarity on handover date. Above all this the designer and team have arrogance if you try to give them feedback.
The ops head steps in to save the face of other employees but he is equally useless.
Better professionalism is shown by roadside small time carpenters ! Never ever will.i ever go to livspace or recommend anyone
Same Experience dear fellow victims, they gave me a number to call, and i had to narrate the whole incident. They informed me that the hyderabad team will get in touch me, i am not sure when that day will come, its been more than 4 weeks now. I just lost my hard earned money and my time of 2 months. As some one said in this forum, they just have fancy designers nothing else. The most horrible customer service and nothing will be brought to closure, Good at Taking money, poor at solving the customer issues / complaints
I also have an extremely bad experience with Livspacee. Whatever they show and promise never full fill. It's almost 6 months since i've given contract to livspace for my home interior but nothing is moving at all. Livspace employee so incompetent and full of lie, you can never trust them. In fact i've contacted Livspace GM and operationa head for delay in work and quality issue but nothing has happened. Be aware about livspace advertise and their high end office, these things just to catch the customer. Their main game start once you pay the money and book the project with them. There is no difference between livspace and local contractor. I would not suggest any body should book with livspace.
I am also going through a bad patch with LIVSPACE. Gave the contract thinking they will be professional and deliver in time.
Gave contract in April for basic interiors, for which they have taken more than 4 months. Initial work was at full swing and suddenly they started showing their colors, with Delays in final touch ups.
WORST part is they charge you first and dont deliver in time, that means my money is in their account and earning interest for them.
During first meeting they said they will use all the Branded Fittings, Suddenly to my surpise they used all local brand and not good quality. When questioned they apologized and took more than 3 weeks to change.

OVER RATED BRAND, TOO EXPENSIVE.
I too going through same horrible experience with Livspace since Mar'19 when unfortunately got trapped. No hope of satisfactory project completion soon. Quality and finishing would have been far better even if got it done by local Carpenters. Livspace is just stealing our hard earned money. Nothing to feel satisfied. Livspace Designers are just for admin works. They'll draw some random 3D diagrams which may not be relevant to actual dimensions of the place to installed. And during execution you will regret your decision to go with Livspace.
Beware of this fraud company.
We entered into a contract agreement with livspace Delhi Okhla to design and furbish our apartment on March 2019. The payment amount is 10% of the total project cost. Livspace they only do miss commitment to take order this is happening with me, we decided to go with livspace 5 months before and as they said money is not refundable but you can buy anything from them and they will convert that amount into that purchase after that we go ahead and paid amount but now after getting project cost we decided not to go with the livspase as it is beyond my budget and the issues with designer and salesperson i am not using anyone name, but now they are saying whole my money is designer fees and you can not buy anything from that amount i have paid because they were flexible now they saying my money has vanished because we not processing further ( delhi designer and sales team )

I feel cheated they miss commit, will suggest people think before taking further with them.
One of the worst and unprofessional company... they have mastered the art of failing each & every commitment. Super silly excuses, super delay and pathetic people. Never hire them for even a small job. Sampada karmarkar, Chandrashekhar, Dhiraj Waghela, they all are bunch of liars.
Livspace is a Zero Star organisation.

I started my project with Livspace before going through all these forums and now I am facing issues so thought of letting it known and may be some will benefit. The project location is Delhi NCR. I would say delay in project was expected right from beginning but I wasn’t aware that they will be such an incompetent bunch of people who can’t deliver neither on time nor in quality.

My project designing started in mid Mar 2019. Actual site work in 1st week August 2019. I think it will be another 4 months before they will be able to deliver the project and not sure what will be the quality of the work done. I wanted a hassle free execution as I travel and lot. However, client needs to approve everything and it is a safeguard tactic so that no one comes back to them. Designs are not validated if they can be executed because of which I am facing problems. They break first and think later if they can execute or not. I need to be on their head all the time (whenever I am home) to see the execution. Moreover, if a issue arises they can’t provide good solutions.

The designer has hardly visited site since start of civil work, there are execution flaws which are being pointed by self as the site inspections are poor by the project managers. One or two persons listen but still execution does not take place. As a whole Livspace is a big sham, a bunch of incompetent people who just make false promises and charge exorbitantly. I might as well would have got designs done by 3rd party and brought in contractors to execute it because for now also that’s the case.

Unrealisable organisation is what Livspace is. Better stay away from them and if you do need to get something done then may be choose to do a singular room or kitchen but not the entire house or apartment.
Hello All I am A Lawyer And Looking to Explore and Study Cheatings done in Interior Design Contract.
I Understand you have a bad experience with livspace.com. still, can you send me to contract on my email [protected]@gmail for my personal reference and understanding terms of contracts?
I am A Lawyer I will assist you on how you can fight for yourself
mail me on [protected]@gmail

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