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Lloyd — 1 ton split AC under warranty not working Since 2 months

I bought 1 ton split AC from croma on 24th July 2020 and the product is under warranty. The product isn’t working since 2 months. I got the electricals checked twice and found no problem. I have registered a complaint with Croma but no response yet. The AC doesn’t cool at all since it started giving problem.
Kindly help to get this resolved. Looking forward to have professional service from Lloyd team.
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