Lloyd Ac — Defective Split AC -Legal Notice

Address:Hyderabad, Andhra Pradesh, 500068
Website:www.mylloyd.com

Dear mr. Chanti babu/suryaji
Designation: zonal service head
Lloyd


I had been using lloyd 2 tons split ac model no. Ls19a3dx, 3 months back we had some issue with 1 slip ac. During march ‘2017 there was problem in cooling and raised a complaint on initially they said there is problem is gas and need to be refilled. I agreed and paid amount of rs 2200 for it.

Again during april ac started giving trouble in 10 days, technicians visited my place informed us gas is less and refilled again.

Again with in a week started troubleing and started getting water from indoor ac. After giving complaint your technician informed us and said that copper coil needs replacement, which will cost around rs 4500/-

Since 3 months continuously requesting your service center and also mr. Suryaji area service head-hyderabad to solve the issue. No one is bothered about customer satisfaction.
As you aware we have suffered massive heat and unable to sleep overnights during this summer season. Your company punishes and made deliberately to suffer from hot summer with terrible, horrible and made us to sleep in this hot summer and punished us.

Now we are finally going for legal against your company lloyd’s for defective quality of ac supplied to us and service for recovery and will file case against your company lloyd’s and also service center m/s. Comfort ac solutions, hyderabad for making us fool since this 3 months.

This is for your kind information and action.

Details of my complaints :
Leel[protected]
Leel[protected]
Leel[protected]
Leel[protected]

Regards

Santosh tiwari
Hyderabad
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Comments

New ac isn't working. lloyd machanic asking money for nothing. he opend ac and ran out. what kind of service you are providing? do you think coustmer are fool? worst service ever.
fix it ASAP, otherwise i have to complaint to consumer court.

registered mobile number -[protected]
coustmer name -shiv nanadan prasad
Dear team,

Am Guruprasad from Delhi I, purchased Lloyd portable AC on 14th MAY 2017 and the model no is LP12PF which is not providing proper cooling please send a well trained technician as soon as possible.

With regards
Guruprasad.

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