Lloyd — continue leakage from out door unit

Address:

H.No.57 GF. Pocket D-1 Sector 16 Rohini Delhi 89

Dear sir,
I have lodged complaint on 4.7.20 vide ref no.[protected] regarding continue leakage from out door unit of split ac which was purchased from sonipat auto mobiles pvt ltd vide invoice no. Ri-001762 dt 19.3.20. Your representative mr amit m - [protected] came, & check. He told that there is no any solution for this. We have regularly rec'd these types of complaints in lloyd split ac. You can do whatever you can. I was shocked that what a care less reply from representative. Sir i want to know how a reputed company representative reply like this. Please look into the matter immediately & take necessary action & resolve the issue