Lloyd — middle dealers have taken the replacement product

Address:

Hyderabad, Telangana, 500097

I'm not sure issue is with LLoyd or the individual dealers in between. We have raised a complaint in March 25th 2019 that our AC isn't working. We contacted Surya a dealer in Hyderabad and then Chantibabu another escalation manager both doesn't seem like a real a managers and sounds like an illiterates with fake managerial attitude. At least three technicians visited and checked and found that cooling coil is faulty should be replaced. Finally after 14 days they the so called new coil that looked damaged and was incompatible with my AC was brought and another technician trying to fix it was incompatible(i think they have sold that coil outside for money please check it from your side whether there is an entry for this coil in Product sheets).They did some third class welding on the coil and put some gas and threw it on our face. Now it rean good for a month, Now warranty is expired, Those third class managers are happy. Now my AC wont cool the room even like some cheap Air cooler even at 16 degree Celsius.

I just want to know has llYod maintaining the quality like or middle footpath dealers are doing like this. Anyways I have few other friends who has these kind of problems, we are approaching Consumer court. Hope I will get refund or atleast Llyod will be sued.