Lloyd — poor customer service

Address:321201

Dear Sir,

I am writing this to you with full of frustration. This is in regard of poor customer service from LLOYD. I am having a top load washing machine which was having some technical issue. I raised a complaint and a representative visited and checked it. At that time machine was not making spin. He told me that there is a problem in Lid so he will order new and change it. Next day he again came and I don't know what he did. The whole machine got break down .Now he is asking to change PCB card and demanding 3k.
Is this how LLOYD providing service to customer? I need your support on this.
Complaint no- KQ9745.
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LLOYD customer support has been notified about the posted complaint.
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Dear Sir,

We're really sorry for the experience you had. Please share your registered service request ID so that our team can look into your issue.

Thanks & Regards
Team Lloyd

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