[Resolved]  Indusind Bank / Consumer Finance Division — TWO WHEELER NOC

Address:

Chennai, Tamil Nadu

Dear sir/Madam,
My Name is Aravindhan Kalyanasundaram from Chennai, and this’s regarding my Two Wheeler Loan NOC. I taken Two Wheeler loan from INDUSIND BANK LTD, No.286, Mudichur Road, West Tambaram , Chennai on 23/06/2012 for HERO HONDA PASSION PRO while the loan Account No.TCWOO322H for the loan Amount Rs,47,000/-. And I Preclosed the loan on 01.10.2012 @ Mowliwakkam Branch, at the time of loan closing Mr. Rajendran (Branch Manager Collection Department) said you’ll be receiving the NOC with in 15days. So I went M.wakkam Br. On 17th Oct. 2012, for noc and Mr. Rajendran said, come after 1week. Again I went to branch on 23rd Oct. 2012, but he said the same story, come after 1 week. I went again on 6th Nov. 2012, and Mr. Rajendran said please come after Deepavali so I went on 16th Nov. 2012. Then he said go to Tambaram Brach and collect the noc there it self so I went to Tambaram brach on 20th Nov 2012 there (Tambaram Branch staff)Mr.Raj said, we already sent the noc to M.wakkam brach so you can go and collect there it self then same day I went to M.wakkam Br. From Tambaram Branch, but Mr. Rajendran said, we are not receiving any thing and you come after 10days. Then I went M. Wakkam Branch on 3rd Dec 2012 for noc but Mr. Rajendran said, I don’t know about your vehicle Noc and if argent go to Tambaram Branch and ask them.

So I taken one day leave for my vehicle NOC, first I went to Tambaram Br. they said, please ask M.wakkam Br. so I went to that Branch they said, please go to Nungambakkam branch then I went to N.bakkam branch, but they said, sorry you can ask Tambaram Branch or make compliant to customer Care Department.

I make a compliant to INDUSIND BANK Customer Care Department, they receiving my complaint and they said, you’ll be getting a call with in 24hrs. But I’m not receiving any calls so again I called customer care then they asking Apologies for that. And they said you’ll be get the call with in 48hrs but I not getting any calls. After 3days I called customer care they said, sorry sir you will be getting call with in 24hrs but nothing will happen and I’m not getting any responses from bank side. SO REALLY I WORRIED ABOUT MY VEHICLE NOC WHETHER I AM GETTING OR NOT. Because nobody gives the response and I never seen such kind of bank. In My experience no body like this even all company are giving more response to the customers and any compliant they resolve with in 24hrs. But my case almost 3months gone so I REQUEST YOU GETTING MY VEHICEL NOC AS SOON AS POSSIBLE. AND I ATTACHED THE MY MANUAL SCHEDULE LETTER, PRINTED SCHEDULE LETTER AND LOAN CLOSER LETTER.

Sir,
I request you again take some necessary action for getting my NOC as soon as possible.

THANK YOU

NOTE:-
LOAN IN THE NAME OF G. SIVA KUMAR AND CO-BORROWER NAME OF ARAVINDHAN KALYANSUNDARAM.
MOBILE NO.[protected]