[Resolved]  Locanto — sir/madam, i have deposited the 2, 14, 500 for my cancellation of profile but still not got the refund

Address:Bangalore, Karnataka, 560097

My self milan from bangalore, on 21st sep 2018 i visited the site of locatno dating and got the membership paying 810, and the executive name by anisha-[protected] called and asked me to pay 21, 500 for the service and i paid. Again they asked me to pay 56, 000 for taking service and then i changed my mind for cancellation for this i again got the below e-mail from the company. And also spoke with the senior executive sanjay agarwal - [protected] and company whatsapp no - [protected]

Dating cafe
Mon 24 sep, 14:14 (12 days ago)
To me

Dear sir,
Let we inform you that for the service you paid 21, 500/- and then for the registration cancellation you paid 18, 000/-
As your cancellation done but you have to cancel the profile so the process will done
Please do needful
Thank you

Based on this i again paid the amount of 30, 000 for cancellation, but after this again got the below e-mail from m. R baksh as below.

Rahi bakshi
Sun 30 sep, 13:58 (6 days ago)
To me

Dear sir,
Let we inform you that for service and cacellation you paid us some amount here, which is refundeble to you,
Sir for verification cancellation you have to depodit 38, 000/- which also refund to you,
After this payment you do not have to pay any amount.
Your all amount will refund to you.
Please do need full
Thank you

But on the date of 4th october 2018, they gave the below mail telling that my refund is on hold if i should get the refund i should pay the amount of 89, 000 by 5th oct 2018 end of the day. With my hard situation i adjusted this and paid on the below conformation

Rahi bakshi
Fri 5 oct, 13:38 (23 hours ago)
To me

Mr. Bakshi
As i hard about mr. Milan profile, their is so many pause during service,
As you know we can not do this, in this situation my question is how could you do this?
See for my side i can not give you permission to do this, so if he want to cancel this so tell him to deposit holding charge 89, 000/- so we can cancel this and refund his amount back.
After that let his all info deleted from our company.
See next time please don't do this.
Regard : h. O

On this conformation i deposited the cash of 89, 000 very hardly, to get all my refund from this company. As per the executive anisha conformation i should have got all this refund by 1 hour of my depositing this 89, 000 but still they are making me to wait. As my situation is very hard please help me in getting the refund of all my deposited amount by today.
Please find all my transaction details mentioned for the reference.

Date narration chq./ref. No. Value dt withdrawal amt.
21/09/18 imps[protected]purnima ghorai-sbin-xxxxxxx0269-service [protected] 21/09/18 810
21/09/18 imps[protected]purnima ghorai-sbin-xxxxxxx0269-meet [protected] 21/09/18 15500
22/09/18 imps[protected]purnima ghorai-sbin-xxxxxxx0269-pay [protected] 22/09/18 6000
24/09/18 imps[protected]purnima ghorai-sbin-xxxxxxx0269-cancellation [protected] 24/09/18 18000
25/09/18 imps[protected]purnima ghorai-sbin-xxxxxxx0269-cancelletion [protected] 25/09/18 30000
30/09/18 imps[protected]purnima ghorai-sbin-xxxxxxx0269-cancellection [protected] 30/09/18 26000
01/10/18 imps[protected]purnima ghorai-sbin-xxxxxxx0269-cancelletion final amount [protected] 01/10/18 11000
04-10-18 cardless deposite transaction no[protected] 19000
05/10/18 imps[protected]purnima ghorai-sbin-xxxxxxx0269-payment [protected] 05/10/18 54000
05/10/18 imps[protected]purnima ghorai-sbin-xxxxxxx0269-last payment [protected] 05/10/18 35000

Please consider this on importance and please help me in getting the refund of my deposited money as soon as possible.
If this does not help me i will be registering the written complaint as fake cyber crime cell regarding this. So please help and do the needful

Regards
Milan
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Oct 6, 2018
Complaint marked as Resolved 
Still i Did not Receive any Resolution From the Company. Please Check i what way it is Resolved
Locanto customer support has been notified about the posted complaint.
Oct 06, 2018
Updated by Milan Muthappa
Please Check and Confirm on priority that can i get the Refund of my Money as Justice or Should i Lodge a complaint with the official under Fraud case . Please Reply waiting for Your Action.
Verified Support
Oct 07, 2018
Locanto Customer Care's response
We are sorry to hear about this. Please write directly to customer support at http://www.locanto.net/run/faq_contact/
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