Lodha Group — lodha upper thane/casa green ville

Address:Thane, Maharashtra
Website:www.lodhagroup.com

Dear sir,
My name is Anitha Menezes and I had visit upper Thane site of lodha group, upcoming building casa green ville in the month of February dated 4th 2018.though I liked sample flat and as sales representative Mr Nilabh and Ms Nishita also provided and negotiate on flat amount I did inform I would like to discuss with my husband and come along next visit to site for final decision but they insisted for token amount to pay and gave assurances of refund if cancelled, so I paid Rs 10, 000 token by post dated cheque and inform not to deposit cheque until final confirmation and your sales person Ms Nishita had called to check and after informing I would like to cancel flare yet cheque was deposited in bank stating it was erroneously got deposited
Since I reside at navi Mumbai and this site was very internal from station and will take 2years for built up so self had informed sales to cancel and today it's been six months and there is no email acknowledge or reply on refund nor sales Ms Nishita is attending our calls
We trusted on lodha group thinking its one of the trusted builder's who will never cheat but I guess local builders are more trustful as they commit on promise given to customer and do not make customer follow from door to door
I look forward Lodha team to arrange my refund at the earliest without any further delay as this is totally wrong image made by lodha group and customer's should never visit or book flats of lodha for giving false commitments

Regards
Anitha Menezes
[protected]
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    Lodha Excelus, N.M. Joshi Marg, Mahalaxmi, Mumbai, Maharashtra, India - 400011
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